Privacy Policy

1. Introduction

This Privacy Policy explains how LinkORA Date ("we", "us", "our") collects, uses, stores and protects your personal information when you use our website and services. By using LinkORA Date, you agree to the practices described in this policy.

2. Information we collect

We collect the following types of information:

• Account information: name, email address, phone number, date of birth, gender and city/place.
• Profile information: photos, bio, and optional details such as job title, company and education.
• Verification data: we may verify your professional status via LinkedIn, work email or manual document review.
• Usage data: swipes, matches, messages and interactions with other members.
• Device and log data: IP address, browser type, device identifiers and error logs to maintain service security and performance.
• Payment information: we do not store card or bank details. Payments are processed by Cashfree Payments, and we only retain transaction IDs, plan details and payment status.

3. How we use your information

We use your data to:

• create and manage your account and profile;
• verify that you are a working professional and eligible for the Service;
• show your profile to other members based on preferences and compatibility;
• enable messaging between mutually matched members;
• process payments and manage your membership;
• detect and prevent fraud, abuse and security incidents;
• communicate with you about your account, updates and support;
• improve our features and troubleshoot technical issues.

4. Legal basis for processing

We process your personal data on the basis of: (a) the performance of our contract with you (providing the Service); (b) our legitimate interests in operating a safe and effective platform; (c) your consent, where explicitly given (for example, for optional profile fields or marketing communications); (d) for verification and security purposes; and (e) to comply with legal obligations.

5. Sharing and subprocessors

We do not sell your personal data. We share information only in the following limited circumstances:

• Other members: your profile (name, photos, place, bio and optional career details) is visible to members who meet your preference criteria. Contact details such as email and phone are never shared.
• Payment providers: Cashfree Payments processes transactions on our behalf.
• Service providers: we use cloud hosting, authentication, analytics and communication providers who process data under strict confidentiality and security obligations.
• Legal requirements: we may disclose data if required by law, regulation, court order or to protect our rights and safety.

6. Data retention

We keep your account data for as long as your account is active. If you delete your account, we remove your profile from public view and permanently delete personal content within 30 days, except where we must retain data for legal, tax or fraud-prevention purposes. Transaction records may be retained for up to 5 years to comply with accounting and tax obligations.

7. Security

We implement technical and organisational measures to protect your data, including encryption in transit (TLS), access controls, and regular security reviews. While we take reasonable steps to secure your information, no internet-based service can guarantee absolute security.

8. Your rights

Depending on your location, you may have the right to:

• access the personal data we hold about you;
• correct inaccurate or incomplete data;
• delete your account and associated data;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• lodge a complaint with a data protection authority.

To exercise these rights, email us at support@linkoradate.com. We will respond within 30 days.

9. Cookies and tracking

We use essential cookies to keep you signed in and maintain session state. We may use analytics cookies to understand how visitors use our site. You can control non-essential cookies through your browser settings.

10. Children's privacy

LinkORA Date is intended for users aged 18 and over. We do not knowingly collect data from anyone under 18. If we learn that we have collected data from a minor, we will delete it promptly.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on the platform. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact us

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@linkoradate.com.