Refunds & Cancellations

Cancellations

LinkORA Date memberships are one-time purchases for the plan duration you select (monthly, quarterly or yearly). There is no auto-renewal — nothing will be charged again at the end of the term. You may stop using the Service at any time, and you may delete your account from the profile screen. Deleting your account does not by itself trigger a refund.

Refund policy

Because membership grants immediate access to a digital service (verified profiles, swipes and messaging), all payments are generally non-refundable once the membership is activated.

We will consider refunds in the following cases:

• Duplicate payment — if you were charged twice for the same plan, we refund the duplicate in full.
• Failed activation — if a payment succeeded on Cashfree but your membership was not activated on our side and we are unable to activate it within 7 days.
• Unauthorised transaction — a payment made without your consent, reported within 7 days and verifiable with your bank/Cashfree.

We do not offer refunds for change of mind, dissatisfaction with matches, account suspension due to breach of our Terms, or unused time on a plan.

How to request a refund

Email support@linkoradate.com from the address on your account with the Cashfree order ID, the amount charged and a brief description. We will respond within 3 business days.

Processing time

Approved refunds are processed via Cashfree back to the original payment method. Refunds typically reflect in your account within 5–10 business days depending on your bank or card issuer.

Chargebacks

We ask that you contact us first before initiating a chargeback with your bank — genuine issues are almost always faster to resolve directly.